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Paradise Resort

122 Ferny Avenue, Surfers Paradise, QLD

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Best Family Resort in Australia... #1 for the 10th year in a row!
as voted by readers of Holidays with Kids Magazine (3-4 star category)

Heaven for Kids...Paradise for Parents!

Where magical holiday moments create lifelong memories, Paradise Resort Gold Coast is Australia's only family resort with a waterpark, ice-rink and kids club all under one roof. An easy, short walk from the beach and heart of Surfers Paradise, this family friendly resort will ensure the kids' holiday will be one to remember.

Set on five acres close to the beach, Paradise Resort Gold Coast is renowned as Heaven for Kids and Paradise for Parents. The only resort that truly caters for babies and toddlers right through to 12 year olds, you can relax knowing the kids are having a ball in the Zone 4 Kids Club with its magical themed play spaces or let them burn off some energy in the giant Zone 4 Kids Water Park right in the centre of the resort. Pools, water parks and the spa are heated all year round. 

A range of accommodation options to suit families of up to eight people are offered including affordable resort rooms, themed rooms and larger family rooms. Thoughtful little extras such as footstools in the bathroom, bed rails or portacots are available on request. Prams and highchairs can be hired.

Complete with the lagoon pool and spa, games room, restaurants and bars,  plus a host of free daily activities, Paradise Resort Gold Coast is the perfect choice for your next family holiday.


PLAY

FOR KIDS
Relax knowing the kids are having a ball. When the kids are happy, parents are happy. 

Kids Club - Zone for Kids is available to children from 6 weeks to 12 years of age.  Open daily, the Kids’ Club team of ‘Holiday Heroes’ provide an activities program to entertain and engage kids of every age with fully supervised sessions of up to four hours. Explore the galaxy in Astro’s Space Station with pedal-powered space buggies, search for buried treasure in Under Water World, trek the jungles of Asia in Dusty’s Safari Room or play in the colourful ball pit in the Magic Garden. There are pyjama parties, disco nights, arts and crafts, carnival activities and loads more adventures waiting to be had. Optional meals can be added when kids are booked in for their session. Charges apply to additional sessions and meals. 
Z4K Water Park - Heated year round, the large water park is three stories high, complete with a myriad of slides, water cannons, and climbing frames designed to entertain and engage the whole family in aquatic fun. Topping it all off is a giant bucket that fills with 600 litres of water before emptying every few minutes in one enormous splash. Open daily from 9:00am to 4:00pm (5:30pm during the summer months). 
Junior Water Park - The littlies have not been forgotten either, with their own smaller version including a slippery slide, water cannons, giant tipping water bucket and a paddling area with a gently sloping beach entry. Also heated year round and open daily from 9:00am to 4:00pm (5:30pm during the summer months). 
Dunk Tank - Nominate a family member or friend to sit on the board above the tank filled with water and launch the ball at the target to make them fall! There's also an underwater viewing window. 
Dusty's Jungle Gym - Located in the lobby, kids can start their holiday adventure from the moment they walk in the front door. Come face to face with a giraffe and the multi-level climbing frame complete with slides and mazes. 
Adventure Playground (currently under construction) - The perfect place to burn off energy and let imaginations run wild. Packed full of climbing equipment, a suspension bridge, slides and more to keep the kids entertained for hours. 

FOR TEENS
These "almost adults" deserve a vacation of their own. Check out the Teen Club where they can spend time with kids their own age (13 to 17). Hang out, meet new friends, enjoy some awesome activities like dance parties, games, outdoor movies and ice-skating. Here's a list of activities they'll enjoy throughout their stay: Planet Chill, Laser Tag, Dusty's Adventure Pass, Virtual Reality Experiences, Magic School, Water Tag Battle, Yoga Classes and more!.

FOR ADULTS
The adults can enjoy a cocktail, wine and beer tasting night. With trivia nights and yoga classes also on offer for adults aged 18+.

FOR FAMILIES 
The Resort Entertainment Crew (REC) are on board to ensure your holiday is jam packed full of fun for the whole family. For something the whole family can enjoy, check out poolside movies, family bingo, family trivia plus a range of live entertainment.

Planet Chill - the coolest place in Paradise, "Planet Chill" is an all weather ice skating rink - perfect for family fun, year round. Catering to both big and small (3+) kids and fibreglass penguins are available to help beginners stay on their feet. Numbers for each session are limited, so pre-purchase is recommended. 
Laser Tag - Challenge your friends or family to a game of Laser Tag in the epic new Battle for Underwater World. Conquer the infamous box jellyfish which has invaded and taken control of Underwater World in the Zone 4 Kids Club. There may be plenty of places to hide but keep an eye out for your opposition as no one is safe in this friendly game of modern warfare.
Dusty's Rock Climbing - This 9 metre climbing wall has three degrees of difficulty to suit novices through to experienced climbers. Captain's Crew are professionally trained in all aspects of safety and tuition, and can help all ages from 7 - 100 scale the heights of Dusty's Rock Climbing.

EAT

Poolside Cafe & Bar - whether it’s breakfast or brunch, lunch or dinner, is open daily from early morning until late evening with a delicious display to tempt all taste buds. Overlooking the water park, relax at a table on the terrace and watch the world go by or Grab and Go with quick and convenient options to savour back in your room or by the pool.
Jerry's Burger Bar - home of the famous Hoagie Burger, Jerry's burgers are both juicy and delicious. A selection of savoury muffins, wraps, burgers, pancakes and cereals are available for breakfast. Savour your taste buds over slow cooked brisket with the signature Hoagie or try one of Jerry's Parmy, Fish or Chicken burgers. Kids meals are also available. Open daily for breakfast, lunch and dinner.
Penguins Restaurant - family dining with a difference. Get ready to indulge in an atmosphere where the kids will be begging you to stay longer. Opening late 2020.
Deb's Pizza Shack -  order from a wide selection of famous mouthwatering pizzas with everything from your traditional favourites of Hawaiian, Pepperoni or Margarita to the Gourmet Range which includes Smoked Salmon, Tandoori Chicken or the Vegan Delight. Available to dine poolside or takeaway.
Splashes Mini-Mart -  located on the ground floor, Splashes is well stocked with a selection of grocery items selling everything from nappies to bread, milk and cereal to snacks, beer, wine and souvenirs at reasonable prices. For the after-hours munchies, there are vending machines located throughout the resort stocked with snack food and drinks.

*  Please note: the water parks are heated to 25ºC (pool to 27ºC) but can fluctuate depending on the outside temperature. Charges apply to some activities, workshops, live shows and entertainment.

Choose Your Room

Resort Room

Comfortable hotel-style rooms located in Cleo's Castle or Astro's Alley wings overlooking the gardens on Birt Ave. Recommended for the price conscious. Sleeps up to 3 adults or 2 adults + 2 children. Room size 29sqm.
2 - 4 Guests
Queen bed + single bed + rollaway bed (extra adult charge)

Resort Interconnecting

Consists of 2 x Resort Rooms with an adjoining door between the two. Sleeps up to 6 adults or 4 adults + 4 children. Room size 58sqm.
4 - 8 Guests
2 queen beds + 2 king single beds

Captains Superior Resort Room

Offering easy access to the waterpark, these rooms are located in Captain's Quarters with a microwave and free WiFi. No bath. Sleeps 2 adults & 2 children or 3 adults. Room size 29sqm.
2 - 4 Guests
2 queen beds (cot permitted on request)

Captains Superior Aqua View

Located in Captain's Quarters overlooking the lagoon pool or waterpark area featuring a microwave and free Wi-Fi. Sleeps 2 adults & 2 children or 3 adults. No bath. Room size: 29sqm.
2 - 4 Guests
2 queen beds (cot permitted on request)

Dustys Deluxe Room

Located in Dusty's Digs wing featuring a kitchenette, USB charging points, a 55" Smart TV and free WiFi throughout. Levels 1 & 3 offer a shower only. Level 2 rooms have a shower over bath. Suitable for up to 4 guests. Room size: 29sqm.
2 - 4 Guests
2 queen beds

Standard Family Room

Located in Cleo's Castle or Astro's Alley wings with a second bedroom so the kids can enjoy their own space. Kitchenette includes toaster, microwave, cups, glassware, plates, cereal bowls, basic cutlery and sink. Sleeps up to 4 adults + 2 children. Room size: 45sqm.
2 - 6 Guests
Queen bed + 2 single beds + set of bunk beds or queen bed + 2 sets of bunk beds

Resort Room Aqua View

Comfortable hotel-style rooms overlooking the pool or waterpark. Recommended for the price conscious. Sleeps up to 3 adults or 2 adults + 2 children. Room size 29sqm.
2 - 4 Guests
Queen bed + single bed + rollaway bed (extra adult charge)

Captains Superior Interconnecting

Located on various floors in Captain's Quarters, consisting of two Superior Resort Rooms with an interconnecting door. No bath. Suitable for up to 4 adults and 4 children or 2 adults & 6 children.
4 - 8 Guests
2 queen beds

Junior Bunkhouse

Located in Cleo's Castle wing featuring a separate kids area with underwater theming and play desk. The kitchenette includes a toaster, microwave, cups, glassware, plates, cereal bowls, basic cutlery and sink. Suitable for 2 adults & 2 children. Room size: 29sqm.
2 - 4 Guests
Queen bed + set of bunk beds (bottom bunk 140cm long)

Junior Bunkhouse Aqua View

Located in Cleo's Castle with pool or water park views. Features a separate kids area with underwater theming and play desk. The kitchenette includes a toaster, microwave, cups, glassware, plates, cereal bowls, basic cutlery and sink. Suitable for 2 adults & 2 children. Room size: 29sqm.
0 - 4 Guests
Queen bed + set of bunk beds

Captains Superior Bunkhouse

Features a separate kids area with underwater theming, play desk, additional TV, microwave, and small fridge. No bath. Suitable for 2 adults + 2 children. Room size: 29sqm.
2 - 4 Guests
Queen bed + set of bunk beds (bottom bunk 140cm L)

Astros King Bunkhouse

Located in Astro's Alley featuring a separate kids area with underwater theming and play desk. The kitchenette includes a toaster, microwave, cups, glassware, basic cutlery and sink. Suitable for 2 adults & 3 children. Room size: 31sqm.
2 - 5 Guests
King bed + set of bunk beds + junior single bed (140cm long)

Captains Superior Family Room

Close to the Waterpark, these refurbished rooms are located in Captain's Quarters with a queen & single bed in the main bedroom room plus a second bedroom with 2 sets of bunk beds. Suitable for 2 adults + 4 children or 4 adults. Room size: 45sqm.
2 - 7 Guests
Queen bed + single bed + 2 sets of bunk beds

Dustys Deluxe Family Room

Located in Dusty's Digs wing, these refurbished rooms feature a queen bed in the main bedroom room plus a second bedroom with 2 sets of bunk beds. Levels 1 & 3 offer a shower only. Level 2 rooms have a shower over bath. Suitable for 2 adults & 4 children or 4 adults. Room size: 45sqm.
0 - 6 Guests
King bed + 2 sets of bunk beds

Family Spa Suite

The perfect antidote to a long day with an in-room spa bath, a queen bed in the main bedroom room plus a second bedroom with a set of bunk beds, a single bed and trundle bed, TV, microwave and small fridge. Suitable for 2 adults & 4 children or 4 adults. Room size: 52sqm.
2 - 6 Guests
Queen bed + set of bunk beds + single bed + single bed

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Guest Information

Check in
2:00pm
Check out
10:00am

Reception Hours

Daily: 24 hours

Arrival Info

Proof of identification (photo ID) along with a valid credit/debit card will be requested upon arrival. A $200 credit card pre-authorisation or a minimum $200 cash deposit will be required on check-in. Transaction fees will apply for payments made using credit cards (1% for Visa or MasterCard. American Express and Diners are not accepted).

Terms and Conditions

CAR PARKING
Undercover car parking is available at the resort for $20 per car per day - spaces are limited, must be pre-booked and paid to the resort prior to arrival (prices subject to change without notice)

Alternative local outdoor car parking options are: 
Cypress Avenue Car Park (600m from Paradise Resort) or 
Bruce Bishop Car Park (1.6km from Paradise Resort).

Wi-Fi
Complimentary Wi-Fi is available throughout the resort however during periods of high demand you may experience some temporary slowdowns or intermittent connectivity if all guests are online. While Wi-Fi is provided as a convenience, guests are encouraged  to unplug, unwind, and disconnect from the digital world.

SMOKING
Paradise Resort is 100% smoke free. Smoking (including electronic cigarettes and shishas) are not permitted anywhere within the property and government regulations prevent smoking in all public areas or within 5 metres of a building entrance. Smoking in rooms will incur a $500 deodorising charge.

GENERAL
At least one person staying in the room must be 18 years of age or older.
Children are deemed as being aged 0-12 years inclusive. Children 13+ years are deemed as adults.

SCHOOL LEAVERS CONDITIONS
The following bond and/or special conditions will apply for any bookings staying over the school leavers festival, including any relevant details on ages of guests. A bond of AUD $500.00 per room will be payable on check-in at the Resort. This bond is payable upon check-in and can be paid by credit card only. All guests must sign a copy of the General Briefing Sheet, which includes details of general hotel conditions, house rules, and provide emergency contact details. At least 1 person in the room must be 18 years of age - ID will be required.

Car Parking

Undercover car parking is available for $20 per car per day - spaces are limited, must be pre-booked and paid to the resort prior to arrival (prices are subject to change without notice)

Children & Extra Guests

Extra guests allowed at additional charge

Facilities

  • WiFi - Free Unlimited
  • Tour Desk
  • Swimming Pool - Outdoor
  • Spa
  • Restaurant - Licensed
  • Luggage Storage
  • Dry Cleaning / Laundry Service
  • Guest Laundry
  • Child Pool
  • Children's Play Area
  • Kids Club / Child Activity Program
  • Gymnasium
  • Games Room
  • Lift / Elevator
  • Bar / Lounge
  • Babysitting Available (charges apply)
  • 24 Hour Reception
  • Resort Shop
  • Planet Chill (Ice Skating Rink)
  • Poolside Movies
  • Zone 4 Adults

Distance Information

Nearest Airport (Gold Coast): 24km
Nearest Beach: 200m
Nearest Public Transport: 10m
City Centre (Cavill Avenue): 1km

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